Ordering Information for M. A. D. Software

Please send orders to this address:

M.A.D. Software
P.O. Box 331323
Ft. Worth, Texas 76163-1323

We accept U. S. money orders and checks.  We also accept postal money orders in U. S. currency.  Sorry, but we do not accept credit cards. 

Foreign, non-postal money orders or checks are subject to a $25 service charge at our bank for currency-conversion processing and are not recommended.  If the bank the check or money-order is drawn on has a United States branch and this clearly is stated on the check or money order, and is in U. S. funds, then the $25 charge is avoided.

Canadian residents can also use postal money orders in US funds.

You can send cash in U.S. currency if you must, but to avoid theft make sure it cannot be detected through the envelope. Caution: Sending cash through the mail is entirely at your own risk. We are not responsible for any order that fails to arrive at our Post Office Box.

Prices are subject to change without notice.

Texas residents must add 8.75% sales tax.

Shipping for one or two items is $6.00 for U.S.A. addresses, $8 for Canadian addresses, and $12 for all other Foreign addresses.  For each additional item, add $1.50 US/Canada, $2.00 all other destinations.   We typically ship orders using the United States Postal Service.

(Note: The above Shipping Charges do not apply to Garage Sale items. Please see the Garage Sale pages for more information on those items.)

For certain large objects, we may ship your order via United Parcel Service (U.P.S.) unless you specify otherwise or if your address is a P.O. Box. Depending on your location, U.P.S. may not deliver unless there is someone present to sign for the package, so this may not be the best choice for people who work during the day.

With all orders, please include an Internet e-mail address or a daytime telephone number that we can use to reach you if there is a question about your order.  Most orders will be shipped within three weeks.  In some cases, components are assembled when an order is received.  If the order is delayed by more than four weeks, we will contact you and give you the option to cancel.

Be sure to include the address to ship the order to.  Yes, this has been left out of orders more than once!

When ordering ROMs, PALs and other components, please make sure you are ordering the correct part for your system.  These components only work in a specific model computer.  We will exchange parts if you order the wrong one or if it is damaged in shipping, but we cannot exchange the wrong part if you install it anyway and turn the computer on.  We cannot replace parts destroyed by incorrect installation (backwards, one pin off, pins broken off, etc.)

We will be happy to answer any questions you have to ensure that you are ordering the right parts for your system.  The answers to many different questions are on this web site, but if you can't find the answer to your question, just let us know.

You can contact us on the Internet for pre-order questions and product support via this address:

madhelp at madsoft.lonestar.org

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